Airlines

In a bold move that signals a new era in airline loyalty programs, Alaska Airlines and Hawaiian Airlines have merged their respective frequent flyer initiatives—Mileage Plan and HawaiianMiles—into a unified platform called Atmos Rewards. This strategic alliance, rooted in Alaska Air Group’s acquisition of Hawaiian Airlines, promises to simplify the loyalty experience while opening new
Delta Airlines is setting a new standard in corporate travel by unveiling a cutting-edge platform tailored for business clients. This innovation signals a shift from traditional, fragmented booking and management processes toward a unified, intuitive experience that aligns with modern corporate needs. With the future launch of Delta Business, the airline aims to provide a
Air Canada’s recent strike saga exemplifies the critical role of negotiation and resilient diplomacy in navigating labor disputes that threaten national mobility. What began as a disruptive wildcat strike involving 10,000 flight attendants rapidly evolved into a test of corporate-talent power dynamics, public patience, and institutional intervention. The airline’s ability to eventually reach an agreement
The ongoing strike by Air Canada’s flight attendants exposes a fundamental clash within modern workplaces: the tension between corporate profitability and fair labor recognition. The union’s refusal to return despite critical legal orders signifies a bold stance, underscoring the deep-rooted issues that transcend mere contract negotiations. This conflict is more than a labor dispute; it’s
Artificial intelligence has long been heralded as a transformative tool for industries, promising efficiencies and tailored experiences. However, when it comes to dynamic airline pricing, the debate intensifies around whether AI technology truly benefits consumers or subtly exploits them. Delta’s defense against allegations of individualized fare discrimination raises critical questions about transparency, ethics, and consumer
Southwest Airlines, long celebrated for its egalitarian philosophy and open seating policy, has declared a new chapter in its storied history. The introduction of assigned seating signals a departure from its core identity rooted in spontaneity and simplicity. While many loyal customers might view this as a betrayal of Southwest’s values, the airline argues that
The landscape of the travel industry has undergone extraordinary transformation over the past four decades. At the heart of its evolution lies the Airline Reporting Corporation (ARC), which celebrated its 40th anniversary, embodying resilience and adaptability. To truly appreciate where ARC stands today, one must trace its roots back to a time when the industry’s
American Airlines’ recent financial trajectory underscores a critical lesson in balancing innovation with foundational revenue streams. The airline’s aggressive push to prioritize direct digital channels—website, app, and NDC-enabled platforms—initially brought notable cost savings and positioned it as a modern, consumer-centric carrier. Nonetheless, this transformation exacted a substantial toll on revenue, with an estimated $1.5 billion
In the spring months, United Airlines faced significant operational setbacks at Newark Airport, which cast a shadow over its performance and strategic outlook. Compounded by infrastructure issues and air traffic control disruptions, the airline experienced a notable decline in customer satisfaction and flight punctuality. Such operational failures often seem like minor blips to outsiders, but
Over the past decade, airline passengers have gained a series of crucial rights that aim to level the playing field between consumers and powerful carriers. Regulations like the full-price rule, the codeshare rule, and mandatory refunds for cancellations have transformed the industry’s approach to customer service and transparency. These laws, often lauded for their pro-consumer
In an era where efficiency and personalized experiences hold immense value, airport concierge services like Clear’s latest offering are transforming the way travelers perceive and navigate airports. Once considered an indulgence reserved for the elite, these services are increasingly becoming essential for those seeking both convenience and peace of mind. The expansion and rebranding of
In an era where convenience is king, the aviation industry faces mounting pressure to break down traditional barriers and deliver truly integrated travel experiences. Oneworld’s ambitious initiative to unify its airlines under a common technological umbrella exemplifies this pursuit. By the end of the year, the alliance aims to enable travelers to enjoy a seamless
The initial reports surrounding the tragic crash of Air India Flight 171 reveal unsettling discrepancies that demand close scrutiny. Notably, both fuel cutoff switches moved to the off position mere seconds after the aircraft’s departure. Such an action is highly irregular, especially so early in the flight, and raises immediate questions about the crew’s intentions
Delta Air Lines is boldly reshaping its approach to premium cabin experiences by diversifying its fare offerings. Under the leadership of President Glen Hauenstein, the airline emphasizes that providing passengers with more tailored choices is the key to maintaining its competitive edge. Rather than a one-size-fits-all model, Delta is working toward a granular segmentation of