In a significant move that reflects evolving consumer preferences, American Airlines and Hyatt Hotels have announced an overhaul of their loyalty program partnership, set to take effect on January 1. This transformation marks a departure from the traditional framework where loyalty points were mutually earned across both platforms. Instead, the focus will now be on
Airlines
On October 11, Delta Air Lines will unveil its highly anticipated Delta One lounge at Los Angeles International Airport (LAX), marking a significant step in enhancing the travel experience for its premium clientele. This new lounge represents the airline’s commitment to providing top-tier services and luxurious amenities, establishing itself as a competitor in the airline
As Hurricane Milton, now classified as a Category 4 storm, approaches landfall on Florida’s west coast, a wave of proactive measures has been undertaken by regional airports. With Milton positioned just north of the Yucatan Peninsula on Tuesday morning, meteorological forecasts indicate a potentially devastating path toward the Tampa Bay area. The urgency of the
In a decisive bid to reclaim its position in the highly competitive airline industry, American Airlines has recently reactivated its global sales division. This move comes as a response to significant challenges faced in the wake of a previous strategic miscalculation, where the airline opted to downsize its corporate sales operations. The airline’s vice president
In an ambitious move to reclaim its status in the competitive airline industry, Southwest Airlines recently unveiled a strategic plan aimed at generating an impressive $4 billion in additional revenue by 2027. The vision, laid out by CEO Bob Jordan during the company’s Investor Day, seeks to elevate the operating margin to 10%, a metric
On Friday, shares of Spirit Airlines experienced a steep decline following revelations from the Wall Street Journal indicating that the airline is in talks with bondholders concerning a potential Chapter 11 bankruptcy filing. The report, attributed to unnamed sources close to the situation, highlights the precarious financial state of the airline. While Spirit has opted
In a world where connectivity has become a fundamental aspect of travel, American Airlines finds itself at a crossroads regarding in-flight WiFi offerings. While the airline has made strides in enhancing passenger experiences, there remains a notable absence of a comprehensive free WiFi solution akin to several competitors. Despite the surge in demand for complimentary
In a bid to elevate the travel experience in southern Nevada, the Clark County Commission has outlined ambitious plans for the modernization and expansion of Harry Reid Airport, which is currently facing significant capacity challenges. As travel continued to rebound in 2023, with passenger counts soaring to 57.6 million—a 9.4% increase from the previous year—airport
In early September, the U.S. Department of Transportation (DOT) launched an investigation into the frequent-flyer programs of major airlines, specifically scrutinizing American Airlines, Delta Air Lines, United Airlines, and Southwest Airlines. This initiative reflects a growing concern about the practices and policies that govern these loyalty schemes, which have become a staple of the airline
In a move that signals its commitment to enhancing distribution capabilities, American Airlines has decided to extend its New Distribution Capability (NDC) commission program until the end of the year. Initially set to conclude on September 30, this program awards travel agents a 10% commission on NDC bookings in specific fare bundles—Main Plus, Main Select,
In recent years, the global community has witnessed a resurgence of infectious diseases, starkly evidenced by the recent outbreak of mpox in Central Africa. This alarming scenario serves as a potent reminder of the unpredictable disruptions posed by public health emergencies. Fortunately, the trials of the COVID-19 pandemic spurred innovation in public health infrastructure, particularly
As Southwest Airlines gears up for a transformative 2024, customers are poised to witness an evolution in the airline’s seating configuration. Beginning in the first quarter of next year, select Southwest aircraft will be outfitted with extra-legroom seats, allowing passengers an increased level of comfort during their travels. However, the transition to a fully assigned
The introduction of the Protect Your Points Act by Senator Dick Durbin (D-Ill.) marks a significant development in the ongoing discourse about consumer protections in airline loyalty programs. This legislation aims to bolster transparency and fairness for consumers who have invested significant time and resources into accumulating loyalty points. As the airline industry increasingly relies
American Airlines is set to reinstate its Corporate Experience benefits program, beginning October 10. This program is tailored to corporate travelers who maintain an active contract with the airline, affording them a suite of advantages designed to enhance their travel experience. Among these perks are complimentary selection of preferred economy seats, prioritized check-in and security
In a groundbreaking announcement, Southwest Airlines is set to forge its first-ever airline partnerships next year, marking a significant departure from its historically independent operational model. This monumental change comes in response to evolving market dynamics and competitive pressures. The inaugural partnership with Icelandair will enable Southwest to offer its passengers access to an expansive
In a significant transition set to take place in mid-2025, Southwest Airlines has announced its plans to introduce ‘Getaways by Southwest,’ a new brand for vacation packages that will be operated internally. This initiative marks a departure from its current practice of partnering with Apple Leisure Group, thereby taking full control of its vacation offerings.
In a significant move aimed at enhancing the travel booking experience, Travelport has formalized a multiyear renewal agreement with Delta Airlines. This partnership marks a substantial step toward integrating New Distribution Capability (NDC) content into Travelport’s established platform. NDC is a game-changing technology in the airline industry that enables carriers to offer a more dynamic
In a bold move hinting at significant governance shifts in the airline industry, Elliott Investment Management is moving to catalyze change within the board of Southwest Airlines. The activist investment firm, which acquired an 11% stake in the company this past June, is undertaking a vigorous campaign to push for substantive adjustments in the leadership