On December 11, 2023, the vibrant city of New York played host to an illustrious event marking the 22nd annual Readers’ Choice Awards presented by Travel Weekly. The glamorous black-tie gala took place at the esteemed American Museum of Natural History, where industry leaders gathered to celebrate the pinnacle of excellence across 91 categories in the travel sector. This prestigious event not only showcased the best in travel but also underscored the collective appreciation of travel professionals who voted for their favorite companies, cementing the awards as a true testament to industry excellence.
The journey to the podium began many months earlier, with a rigorous voting process that highlights the commitment of Travel Weekly to its audience of travel professionals. The voting unfolded in two distinct phases, with the first phase occurring during the summer when readers had the opportunity to nominate companies they felt represented the pinnacle of quality in their respective categories. This open-ballot approach allowed for a genuine reflection of the industry’s sentiments, bringing forth a wide array of nominees that ultimately led to a refined shortlist of finalists.
The second phase of voting determined the winners, taking place in the fall and culminating in an exciting reveal at the gala. This meticulous process ensures that the awards are not merely popularity contests but rather well-deserved recognitions of hard work, innovation, and quality service.
The night was further electrified with the presentation of Lifetime Achievement Awards to several notable figures whose contributions have significantly shaped the travel landscape. This year’s honorees included Michele Saegesser, Frank J. Del Rio, and Greg O’Hara—each of whom has left an indelible mark on their organizations and the industry at large. By recognizing these distinguished professionals, Travel Weekly not only celebrates their individual achievements but also reaffirms the principles of leadership, passion, and dedication that are vital to the flourishing of the travel industry.
Additionally, the Travel Weekly Sustainability Leadership Award was presented to Hurtigruten, a nod to the increasing importance of sustainability in travel. Hurtigruten stands out for its commitment to environmentally friendly practices, serving as a beacon of hope for a more conscientious and sustainable future in tourism.
The winners, announced at the gala, illustrated the diverse spectrum of talent within the travel industry. Delta Air Lines emerged as a dominant force, seizing multiple awards including Domestic Airline of the Year and Sales & Service. United Airlines also clinched accolades in the international category, reflecting its significant operational footprint across borders.
Various hospitality brands were recognized for their outstanding contributions, with Marriott International leading the hotel category with accolades spanning several divisions including Sales & Service and Hotel Group Overall. The evening also spotlighted unique travel experiences, with companies like Adventures by Disney and Globus being celebrated for their distinctive offerings in the market.
Cruise lines like Royal Caribbean International and Disney Cruise Line further enhanced the event’s vibrancy, demonstrating the sheer breadth and quality of travel experiences available to consumers today.
The Readers’ Choice Awards represent more than just accolades; they echo the resilience and adaptability of the travel industry in a post-pandemic world. This year’s event encapsulated the collective efforts of travel professionals to connect with their clients, advocate for sustainable travel, and innovate continuously in response to a changing landscape.
As attendees mingled and celebrated achievements, there was an unmistakable air of optimism regarding the industry’s trajectory. The commitment to excellence and sustainability will undoubtedly guide the travel sector as it strives to cater to the evolving needs and desires of modern travelers, paving the way for a bright future.
The 2023 Readers’ Choice Awards were a powerful reminder of the value and influence of every individual and organization within the travel industry. The ongoing dedication to quality, innovation, and sustainability not only enriches the travel experience but inspires confidence in peers and consumers alike.
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